Field Force Management Solution

The comprehensive yet cost effective solution empowers to manage and drive the troupe of field force with great ease and transparency while achieving unmatched customer satisfaction

We Add Value...

  • Future Proof
  • Contactless Mobility
  • Cloud Powered
  • Offline Access

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Rise Above the Time - Look Beyond the Future

The thoughtfully crafted solution gives you the power to create a futuristic business that helps you to go pass many operational huddles time and again. The solution features...

Smart Schedule & Dispatch

Automatic rule based scheduling and job allocation combined with location aware dispatching and live tracking create extreme mobility even at adverse situation.

  • Interactive calendar enabled schedule and dispatch
  • Location-aware dispatch
  • Map-based location tracking and reallocation
  • Single screen calendar-based availability view
  • Ad-hoc and priority-based schedule
  • Mobile app-based schedule management for field force
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internet of things companies
internet of things companies

Turbocharged Field Force

Mobile App powered Field Force drives end to end field activities and automate the resolution process. Access to digitized information and field data capture make it even effective for field force to outperform.

  • Information hub for field force
  • Online-Offline access to knowledge base
  • Notification, Alerts and real-time Status Update
  • Scheduled job route and navigation
  • On-field contactless electronic data capture
  • On-field sales lead generation
  • Offline data upload and sync
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Powerful Service Manager

An intuitive tool providing greater visibility of field operations. Helps enable mobile workforce transforming services into strategic engagement with customers ends up building loyalty and value.

  • Cumulative and detailed view of service status
  • Real-time tracking of field operations
  • Digital communication with mobile workforce
  • Customer feedback management
  • Structured data management (image, audio, video, signatures, fingerprint, etc.)
  • Setup and update knowledge base (e.g. - Manual, Practice Guide)
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internet of things companies
internet of things companies

Cost Effective Delivery

Achieve highest level of customer delight using a cost effective yet streamlined and hasslefree process of service delivery. Optimized routing, minute field data capture and proof of delivery make your process robust.

  • Quick scheduling and automatic dispatch
  • Real-time job information access on the field
  • Cost-optimized map-based route planning
  • On-field communication and status update
  • Proof of delivery
  • On-field collection and feedback
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Instantaneous Communication

While real-time notification and alerts create trust factor and transparency throughout the service operations, the quick messaging also enables managers to effectively drive the operation with ease.

  • Scheduling and allocation notification
  • Job reminder alter to field force
  • Instant field activity notification to managers
  • Activity Update to customers using email and SMS
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internet of things companies
internet of things companies

Electronic Data & Offline Sync

Quick and easy capturing of field data was never so easy even offline (no network connectivity). The user friendly interface even let your field force use regular expression to capture data.

  • Multimedia data capture capability - Offline too
  • Data validation and restriction for the field force
  • Field Activity Data dashboard
  • Access to updated information and knowledge base
  • Realtime and Offline sync of captured data with integrated back-office system
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Field Force Management Solution: Works for Every Business

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Logistics & Distribution

Salient Benefit

  • Quick scheduling and automatic dispatch
  • Improved field service automation
  • Cost-effective route planning and mobility
  • Improved field force management and load balancing
  • Instant capture and storing of customer feedback and data
  • On-field collection
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Field Sales Operations

Salient Benefit

  • Optimal sales leads allocation to field execs
  • Improved Field Investigation and KYC
  • Dynamic and digital status reporting
  • Improved visibility real-time business metrics
  • Instant capture and storing of customer feedback and data
  • On-field sales lead generation
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Onsite Service Provider

Salient Benefit

  • Rule-based scheduling and job allocation
  • Improved field agent mobility and reporting
  • Location-aware job route planning saves cost
  • Improved field agent performance hence satisfied customers
  • Instant capture and storing of customer feedback and data
  • On-field collection
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Field Verification

Salient Benefit

  • 100% digital and secured data
  • Authenticated data for reporting
  • Proof of field verification with multimedia data support
  • Greater drivability and unmatched transparency for Background checks, accidental claims verification, Customer verification, field investigation, etc.

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