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Case Study

US Based Trucking Company Optimizes Business Processes and Boosts ROI with Custom Trucking Management Software


Trucking Dispatch Software | Dispatch Routing Software | Live Route Tracking | TMS Mobility Solution

A leading British-Dutch multinational consumer goods company headquartered in London provides personal care, foods, refreshment, and home care products. It is one of the oldest multinational companies and its products are available in around 190 countries.

Client is a renowned 1PL Trucking Company who got highly benefited by developing a custom Trucking Dispatch Management Software (TMS).

TMS works by connecting the dispatcher with available carriers in the area for pickup and delivery. Trucking Software helps Load Bid Managers to smartly bid for the loads by showing selective loads available and helps dispatchers for managing trucking routes, providing mobility solution for drivers, and the end consumer to be coordinated. TMS, a modern dispatch platform can help by smart processing order, tracking Empty Loads Per Mile, delivery route optimisation, and real-time tracking. It is a powerful tool for dispatchers because it helps drivers get the right jobs with the surety of real-time tracking.

A modern custom developed TMS Solution will have TMS Planning & Execution, TMS Order management, TMS Audit, TMS Payment, & Transport Claims, Transport Management Reporting & Analytics, Fleet Routing & Tracking and Driver’s Mobile App

A Dispatcher’s daunting task is to ensure FMCSA compliance on drivers hours of service. Trucking Software must be fully compliant with FMCSA guidelines and enforce hours-of-service rules to comply.

Key Challenges

  • Non-real time availability of Load Information for Bidding hampers business
  • Uncertainty in conducting bids are related to quality of information and network imbalance. Not having enough information can result in carriers either bidding too low and not being able to service the lanes, or bidding too high and not being awarded the business.
  • Struggling with paperwork, from delivery details to driver’s expenses, delay in documentation have adverse effect in cash flow.
  • High Risk of error due to multiple manual process.
  • Risk of not-knowing Telematics of Vehicle, Driver Information, Fuel Information etc
  • Not meeting compliance requirements could make business pay high penalty.

Ready to experience?


The Solution

DreamzTech has developed a custom trucking management software integrated with different 3rd party APIs that helps in smart load management, route planning and management, vehicle tracking and other data-driven insights.

Designing a custom and easy to use Trucking Management Software which collects and connects most parts of trucking business providing visibility and transparency to the whole bidding, dispatching and tracking process.

  • Integration with various sources such as DAT COYOTE, TRUCKSTOP, CH. ROBINSON API to collect real-time load information.
  • Developing an intelligent platform for LBMs to smartly bid for the selective matching loads on various parameters.
  • A comprehensive trucking document management system to keep records of trucks and trailers, drivers, trips, fuel, vehicle telematics, BOL etc all in one place for quick and easy browsing.
  • Enablement of chat integration with the client’s existing bot capability.
  • Easy creation of route plans and load assignment in drivers’ mobile app ensures that all stakeholders including the management stay informed throughout the delivery cycle.
  • Minimize human touchpoints to reduce risk of human error which make the process faster and accurate.
  • Integration with various third party providers such as, KeepTruckin, FleetOne for collecting Driver, Truck and Fuel Telematics.


With the custom development, the client was able to drastically improve bidding process and achieved 85% on-time pickup and delivery completion

High Win ratio with Identifying and Bidding for right load.

Reduce Empty Loads Per Mile 20%

Accuracy in trip information and billing

Scalable and reliable for future growth

Meeting FMCSA Compliance and IFTA Submissions made easy

Effective information analysis with comprehensive reporting

Easy accounting information and tax process in the year-end by integrating with Stripe and Quickbooks

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