Back To All Case
Studies

HEADLESS COMMERCE PLATFORM DEVELOPMENT

Our client runs an online printing business for more than 25 years. They provide integrated printing services to their customers for printing custom graphic design.

24%
Increase

in revenue after PWA solution deployment.

12%

Increase


in total time spent on the platform.

45%

Decrease

in bounceback rate for the site was observed.

30% Increase

in re-engagement rate after PWA implementation

[apss_share]

OVERVIEW

Our client runs an online printing business for more than 25 years. They provide integrated printing services to their customers for printing custom graphic design, create direct-mailing lists, printing direct-mail fulfillment brochures, printing posters, business card printing services. In the fast-evolving digital world, market researches show that most of the online services are availed by users from mobile phones rather than conventional desktop searches. The existing website of our client was not mobile-friendly because of that our client was losing its existing clientele drastically, hampering its revenue year on year. Dreamztech has converted the existing online printing website into a PWA solution which was lightweight and responsive to desktops, mobiles, tablets, any other electronic devices. The solution provided an easy to use and all device responsive PWA solution that resulted in a better UX and user engagement.

GOALS

  • Unification of data
    received
    from all equipment onto a single platform and automated interpretation.
  • Registering a sample for
    each
    machine with upper and lower reading limits so that alerts can be generated in case
    of
    abrupt fluctuations.
  • Process data and represent
    in
    the form of animated graphs and charts wherever possible for instant decision
    making.
  • Using Industrial IoT to
    monitor equipment health and provide scheduled maintenance, proactive and preventive
    maintenance.
  • Platform to view the
    current
    status of a machine and the ability to view its breakdown history.
  • The solution also provided
    the
    option to control machines from a user interface using PLC/SCADA and IoT.

Business PROBLEMS

  • The existing website was not fit for a good mobile browsing experience.
  • The design of existing website was flawed, increasing the customer bounce rate.
  • The editor option in the website was not available for mobile users.
  • Optimization required for the website for the mobile user interface.
  • The existing website did not have any offline working mode for the editor.

SOLUTIONS WE PROVIDED

  • The solution provided is seamlessly responsive to all electronic devices.
  • We have redesigned the existing workflow and delivered a better UI & UX.
  • The solution incorporated an interactive editor option for all kinds of device users.
  • We optimized the image resource and javascript to improve the UI for the mobile experience.
  • The PWA solution enabled an offline mode for the users to use the editor.

[apss_share]

ABOUT THE CLIENT

Our client runs an online printing business for more than 25 years. They provide integrated printing services to their customers for printing custom graphic design.

HEADQUARTERS

United States of America

INDUSTRY

News & Media

SERVICES RENDERED
  1. Corporate Finance: Initial Public Offerings, Private Equity
  2. Structured Finance: Syndicated Loans, Leveraged Loans
  3. Stock Exchange Market Infrastructure
  4. Clearing and Settlement
SERVICES WE PROVIDED

Consulting

Business analysts and Tech leads consulted with the client and business problems were analyzed followed by identifying the best business solution for the client. After gathering requirements the workflow of the project and selection of the technologies was completed.

Project Management

Our dedicated team communicated with the client and shared the project management planning. The work was divided into multiple phases and in-scope requirements, cost, schedule, list of the deliverable, delivery dates were set and created a backlog of tasks in JIRA.

Design & Workflow

The dedicated designing team designed individual screens and pages of the existing website for mobile’s HTML mockup. The design was shown to the client and all the required changes were made as per client approval.

Conversion

PWA conversion of the HTML mockup for all the static and dynamic pages was done. All the required testing after successful conversion was carried out and approved by the client.

Integration

The editor feature was designed from the scratch along with additional drag and drop option and was integrated into the PWA platform. All the required SIT and UAT testings were performed and on completion of all the integrations, client approval was taken before go-live.

Go Live & Support

Our QA team ensured the client’s demand after analyzing the performance of the app in different test environments and deployment was completed. After go-live, during maintenance period we have supported the client with SLA driven Level 2 & Level 3 support.

Approach from DreamzTech

The customer wanted a solution to manage medical worker compensation and their work assignment as well as individual patients on a single platform. The solution developed by DreamzTech integrates two platforms into a single functional one to manage the employee’s activity and compensation along with the patient history in the form of a case through the same platform. The solution is a multi-tenant platform with custom branding.

ANALYSIS

Dreamztech deployed business analysts to communicate with the client and analyze their requirements. Which was followed by suggesting the best possible solution to mitigate the problems the client was experiencing. After the client’s approval, we analyzed the possible workflow for the solution.

PLANNING

The detailed analysis was followed by the planning of the workflow after detailed discussions with architects and business leads of Dreamztech. The project was divided into multiple phases and distributed to designing, development and testing teams with deadlines for the timely deployment of the project.

DEPLOYMENT

The dedicated team for the project followed Agile methodology for technology implementation and consisted of dedicated Project Managers, Tech Leads, Designers, Developers, and Quality Analysts. The team worked with the client for 4 months and deployed the PWA solution within the proposed time frame.

THE BUSINESS BENEFITS

The PWA solution provided by Dreamztech revamped the user interface of the existing software and made the user experience seamless and ensured better user engagement. The client not only regained the lost clientele, but they could also add new clients after the implementation of mobile-friendly UI. The page response time of the site was improved a lot leading to a better rating of the site and increased revenue. The offline editing feature gave the users a better UX leading to increased customer engagement.

Key Application Features

The PWA based online printing solution owned by the client constitutes several Solutions and Services. All challenges in complexity were overcome by DreamzTech and the following modules were delivered.

automated oil changeProducts

Users can view the list of products available on the site that includes banners, letterheads, envelopes, greetings cards, newsletters, posters and many more. Users can choose their choice of product from the list to order.

fleet management -asset management Design Services

Users can choose a product and before ordering they can select designs from the section design services and place an order.

asset order manage Design Template

Users have access to a set of templates in the template gallery which they can use to design their product and place order from the platform.

automated oil changeDrag & Drop Editor

The PWA solution has a custom-built editor that provides the customer with a tool through which users can customize the design of the products and send it to print. It offers multiple editing controls along with drag and drop function that gives the user a wide range of editing options.

fleet management -asset managementCustom Printing

There is an option of customizing the printing of different products. With this option, users can change or select the design of the product by using a few tools and save it to place an order.

asset order manage My Account

Users can create an account where they can save products, upload image files, use editor and save templates. Users can place an order through this account for selected products.

automated oil changeOffline Editor

The PWA platform enabled an option for offline editing. Users can edit their printing design in the editor with the help of few tools along with drag and drop options while they are offline. Users can edit designs on the go without requiring internet connections.

fleet management -asset managementBlog

Users can view blogs shared by the company website from this option. Get updated about new products and offers from the official blog of the printing company.

asset order manage Testimonial

Users can view testimonials of different users on the site. Admin has the access to add or delete testimonials visible on the site.

automated oil changeFile Setup

Users can use images or docs to be printed on their choice of products. For that purpose, they can upload files of images or documents and use that for printing from this option.

Technology Overview

USER INTERFACE:

HTML5

SASS

ExpressJS

PWA

BUSINESS LOGIC:

NodeJS

Drupal

DATABASE:

MS SQL

OTHER TOOLS & TECHNOLOGY:

Loopback

Discuss Your Project