Eat24 Deliveries – End-to-End Online Food Ordering and Delivery Platform

Case Study

Industry

Food Delivery
Online Ordering Systems
Restaurant Tech
On-Demand Delivery Apps

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Overview

DreamzTech Solutions built a comprehensive, multi-platform food delivery system that connects customers, restaurants, and delivery partners through a seamless and scalable digital solution. The platform, named Eat24 Deliveries, enables real-time food ordering, live tracking, restaurant and menu management, and efficient delivery coordination. Built for Android, iOS, and PWA, this solution is designed to streamline every aspect of food delivery—from customer convenience to restaurant efficiency and delivery partner logistics.

Customer App (Android, iOS, PWA)

User Registration/Login: Mobile number authentication for quick onboarding.
Restaurant Listings: Filter by cuisine, ratings, pricing, and distance.
Menu Browsing & Search: Interactive food listings with images and detailed descriptions.
Order Placement & Tracking: Real-time cart, checkout with promo support, and map-based order tracking.
Multiple Payment Options: Card and wallet-based transactions.
Ratings & Reviews: Rate dishes and delivery experiences.
Order History & Reordering: One-click reorder functionality.
Push Notifications & Chat Support: Live updates and direct support integration.

Delivery Partner App (Android, iOS)

Login & Alerts: Mobile number login and instant order alerts.
Real-Time Navigation: Integrated maps for optimized routes.
Availability Control: Toggle between online/offline with availability requests.
Earnings Dashboard & History: Monitor income and delivery record.
Push Notifications: Status updates and delivery instructions.

Restaurant Panel (Android, PWA)

Restaurant Login: Mobile-based secure login.
Menu & Price Management: Enable/disable items, update prices.
Order Management: Real-time alert system and kitchen preparation view.
Operational Status: Set restaurant availability (Open/Closed).
Delivery Assignment & Discounts: Manage internal dispatch and promotional pricing.

Admin Panel

User Management: Handle customer, restaurant, and delivery partner roles.
Commission Control: Set and manage partner commissions.
Order Analytics & Reporting: Track KPIs such as sales, order frequency, and delivery time.
Dispute Management: Handle escalations and support issues.
Promotions Management: Create and manage promo codes and offers.

User Growth

80,000+ customer registrations in the first year.

Restaurant Adoption

Over 600 restaurants onboarded within 8 months.

Delivery Efficiency

Average delivery time reduced to 28 minutes.

Conversion Rate

47% repeat order rate within 30 days.

Operational Automation

90% of order-related workflows handled without manual intervention.

Revenue Boost

Partner restaurants reported a 25–35% increase in orders.

Conclusion

DreamzTech delivered an end-to-end food delivery ecosystem that empowered restaurants, delighted customers, and enabled efficient logistics for delivery partners. By integrating robust features, intuitive user interfaces, and scalable backend systems, the Eat24 Deliveries platform has set a new standard in the online food ordering and delivery industry, ensuring business growth, user satisfaction, and streamlined operations.

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