Health Information Exchanges(HIE) | Healthcare Software Development | HIE software solutions | Health Data Exchange | HIPAA compliance | Custom Telemedicine App | HIPAA compliant video conferencing software | Practice Management System | Custom Healthcare Software Development | Eprescribe Software | AWS SES Integration | Google API Integration |
The global health information exchange market is expected to reach USD 2.0 billion by 2025 from USD 1.1 billion in 2020, at a CAGR of 12.2%. Growth in this market can be attributed to factors such as growing need to curtail healthcare costs, focus on patient-centric care delivery, growing adoption of EHRs and other HCIT solutions
DreamzTech is highly experienced in Custom Healthcare Software Development Services and builds highly interoperable Custom Healthcare Software solution, which integrates health information exchanges(HIE), practice management system(PMS), Electronic Medical Records(EMR) and telehealth features and functionalities, to streamline communication between patients and medical professionals. Our custom built Electronic Medical Records(EMR) software includes eRx, record data tracking, electronic communications, and much more to support medical service providers and patients. This HIE software solution also plays a vital role in Patient Management & Engagement which helps to manage the entire business operations digitally in an efficient way. The Health Information Exchanges(HIE) provides complete digital journey with a smarter user experience for the patients and Providers along with HIPAA compliant video conferencing software which reduces the need for hospital/clinic visits upto 70%.
The health information exchanges(HIE) is powered with a comprehensive HIPAA compliant video conferencing software which allows the Providers and Patients to communicate easily without the need for any travel. Provider’s can log into their portal to create their availability for patients and patients can book appointments accordingly. The Patients can view a Provider’s profile and clinics they are associated with. They can make a booking for a particular Provider either for self or any other members of the family. The Patient’s can also mark a Provider as favourite to quickly access them. The HIE software solution is built with data processing methodologies that adhere to HIPAA/GDPR regulations, as well as CCD, CCR, CCA, DICOM, SNOMED, FHIR, and HL7 health information transferring standards.
Key Challenges
- The client was looking for a comprehensive solution for a custom healthcare platform which would include health information exchanges(HIE), practice management system(PMS), Electronic Medical Records(EMR) and telehealth features . This platform was expected to perform complex business operations involving different type of operational tasks, electronic documents, customizable chart templates, clinical dashboards & reports, appointment schedule management, patient profiles and prescription lists. The platform is expected to provide the users with a smarter and rich user experience with an easy to use platform
- The practice management system was required to be absolutely comprehensive to work with the system’s business rules, email templates, communication mediums, access controls, etc. It is required to include a full scale Health Information Exchange(HIE) system to control the majority of the information and data for the client to be able to achieve scalability and utmost flexibility
- The HIE software solutions was required to be intelligent and smart enough to verify the legitimacy and truthfulness of the information provided in the portal by the Providers, to create a fully transparent and trustworthy business environment
- It was important to provide the client with relevant and insightful business analytics and reports around all the business operations and user interactions. The users will be able to refer to these reports and take effective business decisions to build and maintain a growth oriented sustainable practice management system
- A healthcare software was required by the client which is designed to access HIE data and improve primary care by utilizing C-CDA for optimized medical data sharing
- The client was looking for a system that included eRx or eprescribe software for better communication between patients and Providers. It was important to provide the client with a system that adheres to the health information exchange standards and HIPAA compliance
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The Solution
DreamzTech’s Custom Healthcare Software Development Team worked closely with the client to understand their core business processes and laid out the solution through technical architecture, design and development in multiple phases and delivered the business solution to client to meet their business requirements. The platform includes a comprehensive and intuitive business administration portal to setup, configure and manage various Providers and patients.
- The HIE software solution was built to provide the Providers and patients to sign up and create their profiles.The users can view profiles of their own as well as of Provider’s by eligibility and other criteria search.
- The implemented functionalities of electronic health records software enabled patients to book consultation with Provider’s or go for telehealth consultation or HIPAA compliant video conferencing and store the eprescription in their profile. They can also rate and review to the Providers based on the consultation they underwent
- The patient’s are able to find Providers according to their need and from various medical disciplines. They can also view the clinics with his the Providers are linked
- The stored eprescriptions for a patient can be accessed by any Provider with patient’s permission and these prescriptions can be sent to the pharmacy
- The patients will be able to view their booking history. They will also be able to mark a Provider(s) as favourites and can use for one tap booking in future
- The HIE software solution was built adhering to the health information exchange standards and HIPAA compliance and other HIE standards such as IHE, HL7, CDA, CCD, QRDA, DICOM, NwHIN, and other regulatory healthcare technology communication standards
- This healthcare software solution utilised integration with 3rd party solutions like Google API for Maps, AWS for mailing service and Amazon Cloudfront for image uploading
- Technology – Microsoft SQL Server 2018, MVC.NET 5.2.3, MVC Web Api 5.2.3, bootstrap 3.3.6, Jquery 3.5.1, Java, Swift
- Tools – AWS, Amazon Cloudfront, Firebase, Google Map
Benefits
DreamzTech worked with the client as the technology partner, provided solution consulting and developed the HIE software solution which proved to be a game changer for the client. The startup business took off strongly and not only could find its firm ground as a health data exchange business but also realized significant market attention within a short span of time. Some of the major benefits and key factors that triggered the boost in growth includes
The comprehensiveness and flexibility of being able to configure all business rules, Providers and patients with a solid hold on to the main revenue stream
The easy to perform Providers appointment booking flows, excellent user experience and quick Providers onboarding facilities attracted many users and Providers resulting in increased business opportunities
The in-built and easy to use Providers search and appointment booking functionalities of the custom telemedicine app helped the users and Providers to express their business interest easily which resulted in increased number of participation of the Providers and patients on the platform
The comprehensiveness and flexibility of being able to configure all business rules, Providers and patients with a solid hold on to the main revenue stream
The implemented core functionalities of a HIPAA compliant health information exchanges(HIE) platform within the administration and Providers portal helped in achieving transparent business transactions. This helped the client to build long term and sustainable business relationships and achieve a high retention rate of the Providers and users on the platform
The ability of the Providers to give permission based access to delegates so that they can do the setup on behalf of the Provider’s, provides reliability and support which makes it a go to platform
The availability of advanced report and analytical insights for the various Providers and users and its controlled access, helped the owner of the platform(client) to establish relationships with users and Providers
The Health Information Exchanges(HIE) provides a complete digital journey with a smarter user experience for the patients and Providers with HIPAA compliant video conferencing software reducing the need for hospital/clinic visits upto 70%.
The custom developed health data exchange software helped the users to manage appointment schedules, patient profiles, prescription lists and view and rate completed or past appointments