E-Commerce Platform for Cannabis Retail with Pickup and Promotions Integration

Case Study

DreamzTech built a secure, scalable cannabis e-commerce platform using Drupal 11 with in-store pickup, SSO, ADA compliance, and personalized promotions.

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Transforming Cannabis Retail with a Smart E-Commerce Platform

Admin Panel

Category & Brand Setup: Admins can define categories like Flower, Edibles, CBD, Vaporizers, and Accessories with customizable subcategories.
Product Management: Ability to manage SKUs with titles, images, pricing by weight or quantity, and track inventory per location.
Multi-Store Pickup Configuration: Setup for numerous dispensary pickup locations with configurable schedules and fees.
Order Management: End-to-end order lifecycle control with custom statuses, invoice generation, and automated notifications.
Promotion & Deal Engine:
- BOGO Offers
- Product Bundles
- Role-Based Discounts (e.g., cannabis industry professionals)
- Category/Product Specific Promotions
- Coupon Code Activation
- Loyalty History Discounts

Customer Experience

Smart Catalog Navigation: Search filters, wishlists, stock visibility, and highlighted featured deals.
Secure Checkout: SSO integration with enterprise identity providers and secure payment processing.
Personalized Dashboard: View order history, reorder options, saved addresses, and preferred pickup locations.
Store Explorer: Browse dispensary profiles with maps, customer reviews, and working hours.
Engagement Hub: Educational resources, brand videos, product tutorials, and loyalty reward updates.

Security & Compliance

SSO Integration: Single sign-on with secure authentication.
ADA Compliance: Fully compliant with accessibility standards to ensure equal access for all users.
Data Security: Encrypted transaction flow and access-level controls across all user roles.

Fast Time-to-Market

Launched in 8 weeks with scalable Drupal 11 architecture.

Repeat Engagement

35% returning customers within 3 months of launch.

Promotion Use

65% of customers used deal-based offers or loyalty rewards.

Conversion Optimization

Improved cart-to-order rate by 22% with streamlined UX.

Operational Accuracy

50% reduction in inventory and order management errors.

Security Performance

100% uptime and zero incidents reported since launch.

Conclusion

DreamzTech delivered a scalable, compliant, and secure e-commerce platform using Drupal 11 to modernize cannabis retail operations. Featuring advanced user authentication, promotional flexibility, and real-time location-based inventory, this platform enables cannabis dispensaries to meet regulatory and accessibility standards while offering an exceptional user experience. The integration of SSO and ADA compliance ensures a trusted and inclusive environment that supports both operational efficiency and customer trust.

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