Cross-Platform POS System for Retail & Restaurants with FinTech, CRM & Analytics

Case Study

DreamzTech developed a powerful cross-platform POS system tailored for retail and restaurant businesses, blending FinTech, CRM, and real-time inventory management into a unified experience. The solution streamlines operations, enhances customer engagement, and ensures seamless financial integration with tools like QuickBooks and Gusto.

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Smart POS for Retail & Restaurants: FinTech, Inventory & CRM Integrated

Overview

DreamzTech Solutions delivered two comprehensive Point of Sale (POS) systems tailored for the retail and restaurant industries. Built using React Native for cross-platform mobile access and MS .NET with MSSQL on the backend, these robust solutions were designed to streamline order processing, inventory management, customer loyalty, and financial operations. Deep FinTech integration—including QuickBooks, Gusto payroll, and support for digital wallets like PayPal and Venmo—empowered businesses to modernize their financial workflows alongside operational automation.

Retail POS Features

Transaction Management: Supports cash, credit/debit cards, Venmo, split payments, and refunds.
Inventory Automation: Real-time stock tracking, low-stock alerts, barcode/QR code management, and label printing.
Customer Engagement: Loyalty programs, purchase history, gift card issuance, and age verification.
Multi-Channel Sales: Seamless integration with Shopify and WooCommerce.
Promotions Engine: Mix ‘n Match pricing, bundle offers, time-based flash sales, and category-specific discounts.
Employee Management: Clock-in/clock-out tracking, Gusto payroll integration.
Reporting: Sales, tax, profit margin, and staff performance reports.
Compliance: Dual pricing, cash discount features, and QR codes for return management.

Restaurant POS Features

Order Management: Manual and online ordering, mobile POS for servers, and contactless QR table-side ordering.
Kitchen Operations: Kitchen Display System (KDS), real-time item routing to sections.
Menu & Customization: Visual pizza setup, combo meals, item tagging for allergens.
Table Management: Floor plan layouts, table merging/splitting, and waiter assignment.
Loyalty & Promotions: Reward points, coupon codes, happy hour pricing.
Delivery & Takeout: Rider app, curbside pickup, online payments via PWA.
Third-Party Integration: UrbanPiper and Lunchbox for external order ingestion.
QuickBooks Sync: For accounting and payroll alignment.

QuickBooks Integration

Enables automated financial reporting and synchronization with POS transactions.

Gusto Payroll Sync

Automatically transfers clock-in/out data to process payroll, taxes, and benefits.

Digital Wallet Support

Customers can pay via Venmo, PayPal, or contactless systems.

Split Payments & Refunds

Flexible payment workflows supporting financial transparency and customer satisfaction.

Operational Efficiency

Reduced checkout and order time by 40%.

Inventory Accuracy

85% improvement in real-time stock tracking.

Staff Productivity

Improved labor tracking and payroll accuracy by 60% via Gusto.

Customer Retention

50% increase in repeat customers due to loyalty rewards.

Multi-Channel Orders

Unified view of online/offline sales increased order accuracy by 70%.

Time-to-Market

Both POS systems delivered in 6 months under a $202,000 budget.

Conclusion

DreamzTech’s comprehensive POS systems for retail and restaurant operations are built to future-proof business needs. With real-time inventory control, omnichannel order handling, loyalty engagement, and deep FinTech integrations—including accounting and payroll automation—these systems empower brands to deliver seamless customer experiences while ensuring financial transparency and operational excellence. This dual-platform project showcases DreamzTech’s expertise in scalable, industry-specific POS software with modern FinTech capabilities.

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