Greet your customer The virtual assistant greets your customer personally when the chat window is opened by the customer. It also makes relevant greeting when the support ends
Easy and simple flow The virtual assistant provides customer with easy flowing one-step-at-a-time and single tap operation during the flight booking journey to reduce too much of typing for the customer
Communicate through natural language The virtual assistant is capable of understanding and speaking in natural language (English) and communicates with customers like a pro
Seamless redirection to payment At the last stage of the booking the virtual assistant redirects customer to payment page and once the payment is done, provides confirmation message and ends the conversation.
Update to existing booking module After successful booking operation it updates the main booking module with new booking information
Easy configuration The Admin console enables business owner to create and configure multiple bot agents and deploy.
Create your own support story The Admin user can create multiple story lines for the customers to get support for various issues and activities based on the business requirement
Huge cost reduction on customer support for travel booking
Any volume of support request catered
Improved customer experience with better guided support on the go
24x7 and uniform standard of customer support globally
Improved usability attracts more customers
Seamless integration with existing platform