The customer wanted to overcome the following challenges in their facility management services:
- Disjoined management system for 3 business verticals >> 1. Electrical 2. Heating, ventilation, plumbing, 3. Finishing trades.
- Absence of a unified Ordering System and Monitoring Tool for their business verticals.
- Absence of the end to end functionality of the Order processing and Monitoring system.
- Real-Time Order Monitoring and Status update tools were not available.
- Unavailability of a reporting system.
- Unavailability of a mobile platform for employees and customers.
SOLUTIONS WE PROVIDED
The customer enjoyed the following benefits through the solution provided by team.
- Simple, flexible and secured system to manage orders/jobs from Airbus and execution of orders by the subcontractors.
- The solution makes it easy to collaborate among the subcontractors for common jobs.
- By using real-time notification the business process and decision making become very quick, correct and effective.
- The reporting system makes life easy for quick and correct decisions.
- Introduction of the mobile platform (iOS and Android versions).