B2B & B2C travel agents and agencies book over 1 million + bookings through our collaborative travel booking platform


Active Users







About the Client


An online travel Booking platform






Provides a collaborative booking tool for agents and travel agencies

Project Overview — Collaborative online travel Booking platform for agents and travel agencies

The internet has millions of travel and tourism booking service providers. Whether it is flight booking, room booking , rail booking or hotel booking, there are plethora of booking service providers who list these booking options with their own price tags and charges. Customers have access to internet and they are smart enough to explore and choose from a number of booking sites who provides the best and cheapest booking option. However, with these billions of travel booking and pricing option, it becomes very difficult for travel agents and travel agencies to have access to all these information in hand at one place. So It becomes difficult for them to instantly compare and quote the best deals to customers.

There are numerous service providers combining flights, trains, cars, and hotels – with their own pricing, best seasons, facilities, discounts, and many more. For a travel agent today, it has become really challenging to keep all this information available in a way so that it can be processed and a suitable travel plan can be prepared for customers who are already well informed in their own way.

Our client, who himself owned a travel agency earlier faced a similar type of problem and he was looking to launch a collaborative booking tool with simple interface and design that can be easily adopted by all kinds of travel agents and online booking agencies to convert booking enquiries into sales.

The B2B / B2C collaborative travel booking platform we built is smart, simple, seamless and highly collaborative. This platform is used now by thousands of users and travel agents to search, design travel plan and manage their bookings as per their preferences integrated with the leading Global Distribution System (GDS) like Travelport (Galileo, Apollo, Worldspan) and SABRE.

Solving Travel Booking issues with collaborative booking solution

Travel industry has always been a hot industry as people love to travel and spend a lot of money for travelling and recreation. Post pandemic, once again the travel business curve is rising and travel agents and travelling agencies are competing hard with each other to stay ahead of the race in the digital world as clients are smart and know where to book..

Hence we created a collaborative travel booking platform for travellers to plan and book travel in a collaborative environment and share itinerary with friends and family. The platform also allows agents to create travel and accommodation plans with best rates directly from GDS networks.

Business Issues presented

  • Itinerary limitations

    Itinerary with customised booking is something that not all platforms provide. No such platform to create a travel itinerary with various means and transports for travelers by their own choice

  • Knowledge gap

    The client was looking to partner with a technology company with past experience of building or working with similar online travel booking platform and must be having knowledge about how the global travel and tourism industry works.

  • End user usability problem

    There are millions of travel booking portal available. However customers choose to book from the most secured and easy to use platform as per global statistics and reports irrespective of brand. Modern users want the best user experience of a platform on both desktop and handheld devices and they look for a maximum option while searching or planning for a trip.

  • Lack of visibility

    Lack of visibility on promotional content effective in promoting travel savings to clients from core GDS. Lack of visibility for booking agents to get the latest prices.

  • Communication issue between travel agents and client

    A gap between travel agencies and their clients to access travel data, shop or compare reservations options, or book a trip.

Business Benefits Achieved

  • One platform for travellers, travel agents and travel agencies which caters to both B2B and B2C requests
  • Real time booking through an integrated web and mobile app for seamless booking
  • Connected with best GDS and agencies to get best rates and promotions leading to more push in for clients
  • Equipped with some loyalty programs like LoyLogic providing more options to buy and earn for customers


Active Users







Amadeus GDS

770 Airlines

6,50,000 Properties

42,000 Locations

53 Cruises & Ferries

90 Rail Carriers

TravelPort GDS

400 Airlines

15 Rail Carriers

6,50,000 Properties

36000 Locations

50+ Cruises & Ferries

Sabre GDS

400 Airlines
1,75,000 Properties
40,000 Locations
17 Cruises & Ferries
50 Rail Carriers

Solutions provided by Dreamztech

All in one collaborative B2B and B2C travel booking and sharing

Collaborative tool for the travellers to plan and book travel in a collaborative environment and share itinerary with friends and family.

Integration with GDS

Travel agents, online agents, and travel agencies now use increasingly more sophisticated GDS systems to search for the best available travel and accommodations and rates for their clients and compare them.

Integration with booking engines

Web and mobile friendly interface for both B2B and B2C Play and it is integrated with top booking engines like Travolutionary, Mystifly, Sabre, CarTrawler & Viator.

Improved visibility

Competitive Edge for Agents to Create Travel and Accommodation Plans With Best Rates Directly From Gds Networks. Agents can access scheduling and inventory of hotels, airlines, car rentals, and (some) railway and bus reservations – in real time with promotional offers which are effective in promoting travel savings to clients.

Integration with Loyalty Program for customer retention

Third party integration as well as in-digital built loyalty program module for better customer retention and repeat business.

Key Features

Overview of Services Provided


    Business Analysts and Solution Architects from DreamzTech communicated with the client and created a backlog of tasks. All tasks are evaluated and prioritized after consultation and taking approval from the client.


    A dedicated team working onshore and offshore for 6 years to deliver and implement the solution.


    A dedicated team for developing the application for Android and iOS was formed, consisting of Project Manager (PM), Tech Leads, Developers, Quality Analysts (QAs) was formed. Tasks were divided between teams with specific delivery deadlines


    Continuous Integration and Continuous Deployment (CI/CD) helped application development team to deliver code changes more frequently and reliably.


    GDS & Partners Integrations

    Our team worked with client to integrated with best GDS and over 100 channel and sales partners.


    Based on test cases prepared and approved, quality analysis, A|B Test, Usability testing etc were conducted and issues were identified and fixed.


    Our Quality Analysts performed manual and automated tests to make sure of quality of delivery and industry standards before we deliver for User acceptance.

How DreamzTech helped and ensure end-to-end solution

Requirement Gathering and Analysis

Onshore Business Analysts from DreamzTech interviewed stakeholders from client premises and gathered requirements for the project. They worked with offshore Business Analyst and Solution Architects for analyzing the business objectives as discussed with the client.

Project Planning and Execution

The dedicated team assigned to the project analyzed the objectives of the project and the probable solutions to determine technologies to be used, database structure, data flow, and microservices. Agile Project plan and backlog document and sprints are planned.

UAT and Deployment

Our team consisting of Project Managers, Tech Leads, Designers, Developers, and Quality Analysts worked with the client to deploy first alpha and continued for over 6+ years following Agile methodology to release multiple versions and updates.


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